Terms & Conditions

    1. Definitions

Design

Images, pictures, fonts, animation, colors & any items used to create the design of your website.

Development

Are the design elements that are brought together to present your website on the World Wide Web using HTML, PHP & any other related technology.

Development & Live Web Address

The development web address is a sub domain in the form of (example): http://develop.myfirstwebsite.com. This is where all the development & reviews will take place on your website before any area of your website goes live. It is recommended that this web address is not given out to others.

The live web address (example) http://www.myfirstwebsite.com/ is the location where all of your visitors will be able to view the website once the site is finished.

Website Maintenance

If needed, website maintenance can be completed through D-Zign IT, LLC. This includes updating links, spelling corrections, sentence & paragraph updating, page/graphic redesigns, new pages/graphics and etc. Each request is evaluated to determine the cost but may not be less than $50/hr, unless otherwise indicated.

    1. Design & Development

Resources

D-Zign IT, LLC reserves the right to assign or hire the following individuals but are not limited to web developers, designers, affiliates, partners and subcontracters to the client’s web design phases in order to meet the client’s needs and estimated date of completion. D-Zign IT, LLC will diligently work towards bringing about the reasonable design ideas of the client to the World Wide Web. D-Zign IT, LLC does not warrant, cover, and support any web or desktop application or program (or anything related to) that is not built by us to function with your website. If the client chooses to use any such application or program it will be at their own risk.

Consulting

Any consultation provided by D-Zign IT, LLC is free for the 1st 30 minutes and will be billed at an hourly rate of $50 per hour thereafter.

    1. Website & Design Ownership

D-Zign IT, LLC, web developers, designers, affiliates, partners and subcontracters reserve the right to be acknowledged as the original author(s)/creator(s) of the clients website, logo, and any other related design or development that is completed for the client by us. We also reserve the right to use the original works as a display in any format (e.g. electronic, print, web & etc) to showcase all works created. Copyright to all original works will belong to the client once the project is completed and final payment is made.

The submission of graphics, text, photos, artwork, designs and any other original works that are requested to be included in the design that is not owned by the client must have documentation signed by the client stating permission was obtained by the author allowing use of these materials on the clients site. This will ensure that D-Zign IT, LLC, its web developers, designers, affiliates, partners and subcontracters are free from any liability such as attorney’s fees, court costs, claims or lawsuits that come from inaccurate use of these items that were unknown to us. Any items that meet this criteria will not be used in any developement, design or anything created by D-Zign IT, LLC.

    1. Estimated Completion Date

D-Zign IT, LLC will always work with the client to insure the client’s website will be designed and developed within the given time frame which is an estimated completion date provided by D-Zign IT, LLC or agreed upon by D-Zign IT, LLC and its’ client’s. Work begins as soon as we obtain majority of your website materials (i.e. content, design elements, any other related items) and any fee that is due.

If any design items or related content is not submitted in a timely manner, it will affect the estimated completion date of the website. If the client is not able to provide the needed content from the original request and or specification, before the site goes live, D-Zign IT, LLC will accept temporary content to use on the site per the clients request for the indicated pages or the client may agree to not show the indicated pages. D-Zign IT, LLC will enforce a 7 day grace period without receiving any needed content (e.g. text, images, files or any site related material) per the original request/specification for the site before accruing a charge for any completed work. An invoice will be submitted to the client within the 7 days, if no information is received.

D-Zign IT, LLC reserves the right to change the estimated completion date at any time and for any reason. We will not change this date without first notifying the client of these changes.

Going Live (Publishing)

The client will be provided with the development web address once the website is ready to be reviewed for approval before it goes live. Once the client approves the website and final payment is made, the site will be moved to the live web address.

    1. Payments Terms

All payments must be made on time. If a payment is not received on time, D-Zign IT, LLC reserves the right to suspend (i.e. remove, takedown, make unavailable) any website, product or service until payment has been made.

Website Design & Development- Payment Schedule

There is a deposit required before any work begins. This deposit will be no less than 25% and no higher than 50% of the total cost unless otherwise noted on the price quote/invoice. Payments are taken in phases and will be itemized on the price quote/invoice. Final payment is due once the work is completed in order for the product (i.e. website, graphic design, development or other related items) are to be released to the customer. This action normally happens during the same timeframe, once the project is completed, approved, paid for and then released to the client.

Additional Charges

Any additions outside of the original specification outlined within the original request may accrue additional charges.

Late Fee

If payment is not received on time and you are a Client Center customer, the account will be suspended until the balance is paid. All non Client Center customers will be charged a late fee of 15% per month. D-Zign IT, LLC works with dependable web developers, designers, affiliates, partners and subcontracters in order to provide great products. On time payments will make sure that this service will continue.

    1. Refund Policy

Web Design & Development

If a client is unable to continue services for the design & development of their website or digital assets (i.e. images, videos or any other related items), the client may request a refund for the unworked portion of work by sending an email to info@d-zignit.com. Once emailed, the work will be evaluated by D-Zign IT, LLC to determine the refund. The cost of any incomplete work will be refunded to the client and if the cost of any completed work is greater than the cost on the invoice, we will report and readjust the invoice back to the client.

Domains

There will be “no refunds” issued for any Domain transactions.

    1. Site Content & Other Related Material

Each client is responsible for using acceptable content, (i.e. content that does not break any Law) on its site. Any site that is found contrary to this, may be required by Law to removed directly or indirectly and the account will be suspended.

Examples of non-acceptable material are:

      • Pornography/Nudity/Adult Content
      • Involved in hacking sites or anything related
      • Violations of all copyrighted materials
      • Any Illegal material or links to sites relating but not limited to violence, threatening, and human harm will be removed and the account will be closed.

    1. Abuse

Staff, Contractors, Affiliates, Customers or any Entity Related To

Our focus is to provide excellent service & show respect to our clients. We will not tolerate any behavior, verbal or in writing, against any of our staff, contractors, affiliates, designers, developers, customers or any entity related to that is demeaning or rude. If hosting is provided by Stand Up Hosting, the clients’ account will be suspended or removed, determined by D-Zign IT, LLC who is the parent company of Stand Up Hosting. If removal is necessary, the customer will be notified of the removed within 5 days in order to locate a new hosting provider.

    1. Policies Adherence

Any accounts hosted by D-Zign IT, LLC must adhere to the above policies. Failure to fully comply with these terms are grounds for account suspension or removal. D-Zign IT, LLC reserves the right to suspend or remove any account at any time for any reason determined by us.

    1. Cancellation

Cancellations must be done in writing within in 30 days of your desired cancellation date.

    1. This Agreement

This is an agreement between D-Zign IT, LLC and its clients which may include but not limited to web design, development, hosting, domain registration, SSL Certificates or any other products or services that are rendered by us.

Please take a moment to review our privacy statement.

D–ZIGN IT, LLC RESERVES THE RIGHT TO UPDATE THIS TEXT ANY TIME.